Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center integrated into your Web Hosting Control Panel. It boasts an ever–growing knowledgebase with frequently asked questions and in–depth instructional articles contributed by our trained help desk support team.

  • Top quality support service
  • Tutorial Videos

  • We have compiled a selection of instructional video tutorials that visually illustrate how you can take care of a typical problem connected to your Linux website hosting account. You’ll find the educational video clips in the Help section.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 client care service with a 1–hour ticket response guarantee. Our team of expert technicians will be at your disposal to respond to all the inquiries that you could possibly have. During non–peak hours, a response will be given within just twenty minutes.