1 hour ticket response
Quick support is our foremost concern and that is the reason why we’ve got a team of capable client support engineers who are ready to provide a swift solution to any question that you could have. Simply open your helpdesk ticket from the Web Hosting Control Panel and we will reply back to you within 60 minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute client support ticket response time.
An Exceptional Client Care Service
We have a team of web hosting support professionals who are ready to reply to all your inquiries every time you require support. Most of our customer support engineers have many years of experience in the Linux website hosting industry, which suggests that you can always rely on prompt and adequate answers to your requests.
An Easy–to–Browse Help Center Section
Integrated into the Web Hosting Control Panel is an intuitive Help Center section, which offers you a variety of information sources. You can search through a regularly updated knowledgebase featuring web hosting account administration articles and site administration articles, watch the instructional video tutorials or browse the F.A.Q. repository.