Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Solution Guarantee

  • Our team of professionals will try their best to respond to your advice inquiries in less than 1 hour. If, however, the problem you have encountered demands the help of the Admin =Dept,= we are going to forward the ticket to the person in charge and will write a reply to notify you.

  • Top quality support service
  • Qualified Customer Support Service

  • We deliver 24 hours a day customer assistance via a super–fast ticketing system integrated into your Control Panel. You’ll be able to email us anytime about any of the software applications that come pre–installed on your virtual server, such as the desired Linux OS version, the server management panel and our in–house made Web Hosting Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • Each section of the Web Hosting Control Panel that is included at no cost with your VPS includes an included knowledge base. You will see an assortment of comprehensive how to posts and a collection of step–by–step video courses that show all the important web site managing tasks. You can gain access to them by hitting the Help or Video control keys in the top right corner of each Control Panel section.